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Stately Crashers

Thursday, December 3, 2009 by Slaughter Development

In recent White House news, the Obama’s first state house dinner was a success. That is, of course, except for one minor detail: insufficient guest security.

Last Tuesday, Tareq and Michaele Salahi were admitted into the White House State dinner by the U.S. Secret Service despite their absence from the guest list and their inability to show an invitation. Yet, according to the Salahi’s, they were invited:

By their own admission in the e-mails, they showed up at the White House gates at 6:30 p.m. on Nov. 24 without an invitation — “to just check in, in case it got approved since we didn’t know, and our name was indeed on the list!”

Since the majority of communication in regards to the invite was discussed via email, their permitted attendance is up for interpretation and still being investigated by authorities. Regardless, this incident has provided heightened awareness for future White House events:

The administration will make at least one change to its practices for invitation-only events: The White House social office will go back to making sure that one of its staff members will be present at the gates to help the Secret Service if questions come up.

There were many mistakes throughout this entire situation. However, the most significant was not the lack of an invitation, but the lack of significance in both the invitation and door security. What is the purpose of an invitation-only event if those in attendance do not have to provide evidence of their invitation to enter? Or worse, what if anyone can bypass door security at the White House with ease?

This type of failure can be thought of as a productivity paradox. The system of invitations, the difficult work of the social secretary and the fearlessness of the Secret Service are all supposed to make the event run more smoothly for everyone involved. But in fact, they had the opposite effect: they unintentionally conspired to let the Salahi’s crash the party. The apparent lack of security demonstrates what can result when important elements of a process are underestimated or disregarded altogether.

When an activity requires strict guidelines to ensure optimal outcomes, attention to detail is of utmost importance. Without it, all the effort and hard work done may not matter in the end. Don’t allow pertinent projects fall by the wayside due to weak or faulty checks and balances. Instead, contact Slaughter Development to learn more about how proper processes can positively influence workflow, project organization and stakeholder satisfaction. We’ll help you keep crashers out of your party.

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Like this post? Here are some related entries from The Methodology Blog you might enjoy:

The 2010 Productivity Series - Mark your calendar for Wednesday, January 6 at 2PM: the first event of the 2010 Productivity Series. This session is entitled How NOT To Make New Year’s Resolutions at Work.
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Summit Retrospective - On Monday, March 30, Slaughter Development hosted the Indianapolis Productivity Summit. Each of the four 90 minute session drew more than 30 attendees for an interactive discussion on ways to work smarter.
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Retirement R&R? - Believe it or not, the time has come for baby boomers to trade in meetings and work weeks for some well deserved R&R. For my father-in-law however, the process of retirement—let alone the idea—is anything but relaxing. Read on »
Want to learn more? Register now for the 2011 Productivity Series

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