New clients and members are often introduced to an organization at an event. However, a frustration-free registration is often a privilege of membership.

From our latest featured article:

When she arrived, the event organizers seemed confused and unprepared. Most attendees were already members and had registered in advance. These other participants were quickly ushered inside. Polly, however, was passed between volunteers and repeatedly deferred. Eventually, she received an extensive printed application. She was asked to complete the forms by hand prior to being granted access. Read on »

Many of our Featured Articles tell stories from real workplaces, from The Erstwhile System Administrator to The Unexpected Patron. Read these essays and pass them around your office. If they sound familiar, check our list of reasons to reach out. Slaughter Development can help you identify and implement ways to work smarter.

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