Archive for the ‘Language’ Category

Technique To Increase Productivity

Wednesday, June 15th, 2011

Contemplating how to improve productivity in the workplace is certainly not uncommon. But when it comes to addressing it between employer and employee, it can be a sensitive topic of discussion. So is there a good way to broach the subject matter without creating tension or anxiety?

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Making Outbound Calls Productive

Monday, June 6th, 2011

At least once a week, I run across a business that doesn’t seem to know how to use the telephone. Here’s the story of one call I received which was unbelievably painful.
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Backwards Company Policies

Thursday, May 12th, 2011

Often the most interesting aspects of employee workflow are not procedures that are highly efficient but subtle workarounds. We received an email with an offhand comment that demonstrates this issue perfectly.

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Helping You Write Your Résumé

Wednesday, March 9th, 2011

As your manager, my most important, long-term project is you. In fact, my job is to help you write your résumé.
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Other Duties as Assigned

Tuesday, February 15th, 2011

Often, an idle comment made by an employee speaks volumes about their work environment. Consider a message sent via the social networking site Twitter.
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Business Artifacts In The Workplace

Friday, February 11th, 2011

We’re all familiar with the popular sign: “Employees must wash hands before returning to work.” What we may not know or realize is that such a sign may convey different meanings that could negatively impact consumers. So how can workplace artifacts be improved?

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Counterproductive Survey

Friday, December 10th, 2010

Recently, someone forwarded us a screenshot from an online survey for a noted market research company. The image shows a confusing question with a rather obvious answer.
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Over Simplified Text

Wednesday, December 8th, 2010

When it comes to emails, phone calls and even texting, being long-winded or vague does more than lose the attention of your audience. It wreaks havoc on a person’s productivity. I should know. It took three emails, three voicemails and nearly five hours to receive an answer to one question. Read on »

Productivity and Rewards

Monday, November 8th, 2010

In this tough economy, many companies are looking at other ways to reward employees besides the traditional raise. A new article makes ten distinct suggestions, but will these increase productivity or just damage morale further?
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Coffee and Donuts Workflow

Wednesday, September 22nd, 2010

On occasion I help out with one of the hospitality programs at our church: coffee and donuts after the service. You might be shocked just at the level of planning involved in such a simple task.
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