Yesterday, a woman named Amanda Hite made a routine visit to the Bureau of Motor Vehicles. While waiting in line, she noticed an employee playing computer solitaire—and managed to snap a picture with her cellphone camera.
When the City of Langford realized they had too much paper, they did not choose to buy more file cabinets. Instead, they established a new, all-digital workflow.
Accountants are known for working ridiculously long hours. A CPA named Marty McCutchen, however, has found that improving workflow actually improves work/life balance.
Every week, Muncie, Indiana firefighters dutifully submit maintenance reports to headquarters. Until last month, this was done by hand—by actually driving fire trucks across town to deliver the paperwork!
When a British bridge authority raised tolls by 7%, many people complained. So, the board conducted an inquiry—which cost tens of thousands of pounds and must be paid by the future tolls!
The new Central Library in downtown Indianapolis ran two years and $50 million dollars over budget. Now, the courts will decide who is at fault and who has to pay.
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Everybody knows lead is dangerous. A heightened awareness and avoidance of products like lead paint is vital to public safety. Unfortunately for smaller companies, expensive new regulations for independent testing may force many to go out of business.
Legal immigrants in Australia are supposed to receive letters from the government letting them know the status of their visa. For one unfortunate man however, the mail was never sent, leaving him wrongfully imprisoned for five years.
Eddie House got so good at recycling, composting and reducing his waste that he decided to cancel his garbage service. The official response to his earth-friendly efforts? Sued by local government.
A Ball State University study explains how local government reform could save Indiana taxpayers $620 billion each year. The evidence is forty years of data on consolidation.